Business Operations Lead

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Job description

Here are some key roles and responsibilities:

  1. Strategic Planning:
    • Co-Develop with the senior leadership and implement strategic plans aligned with the overall business objectives.
    • Collaborate with the leadership team to set sales and operations goals.
  1. Sales Operations:
  • Oversee the geography operations (sales and operations teams) to ensure smooth and effective processes.
  • Work closely with the team to develop and implement strategies.
  • Analyze sales data and trends to identify opportunities for growth.
  1. Supply Chain Management:
  • Manage the supply chain to ensure a steady and reliable flow of products.
  • Collaborate with suppliers and distributors to optimize the supply chain.
  1. Cross-functional Collaboration:
  • Foster collaboration between geography teams, marketing, and tech teams.
  • Work closely with other departments to ensure alignment with overall business goals.
  1. Process Optimization:
  • Lead the digitization of all processes to ensure scalability.
  • Identify areas for process improvement and implement efficiency measures.
  • Streamline business operations to enhance productivity and reduce costs.
  1. Customer Relationship Management (CRM):
  • Implement and maintain a robust rural CRM system to manage customer relationships.
  • Ensure excellent customer service and satisfaction.
  1. Data Analysis and Reporting:
  • Utilize data analytics to gain insights into market trends and customer behavior.
  • Generate regular reports to track key performance indicators (KPIs).
  1. Regulatory Compliance:
  • Stay informed about relevant regulations and ensure compliance in all business operations.
  • Work with legal and compliance teams to address regulatory requirements.
  1. Team Leadership:
  • Lead and motivate the sales and operations teams.
  • Provide guidance and support to team members to achieve their targets.
  1. Risk Management:
  • Identify and mitigate potential risks in sales and operations processes.
  • Implement risk management strategies to safeguard the business.
  1. Technology Integration:
  • Stay updated on technological advancements in agritech and implement relevant tools and systems to enhance operations.
  1. Market Research:
  • Conduct market research to stay informed about industry trends and competitive landscape.
  • Use market insights to make informed decisions and adjustments to business strategies.
  1. Financial Management:
  • Work with the finance team to manage budgets related to sales and operations.
  • Monitor financial performance against targets and take corrective actions as needed.
  1. Sustainability Initiatives:
  • Integrate sustainable practices into business operations where possible.
  • Explore and implement initiatives that contribute to environmental and social responsibility.

This leadership role will evolve over time as Shunya (a start-up venture) expands its footprint and services. The role would involve extensive travel into rural India.

Candidates with previous proven experience of handling young and diverse sales & operations teams across multiple geographies are preferred. Interest in deploying new age technologies would be key. Ex-armed forces personnel are welcome to approach for this position.