Refund Policy

Cancellation & Refund Policy for Shunya Fodder & Forage Agritech Private Limited

 

Refund Eligibility:

Refunds will be considered under the following circumstances:

  • Failed transactions: If a transaction fails to be completed due to technical errors or other reasons.
  • Discrepancy in goods or services: If the goods or services received are significantly different from what was described or expected.
  • Shunya Fodder & Forage Agritech Private Limited does not accept returns request unless the product received is defective.

Refund Process:


To request a refund, please contact our customer support team at customersupport@shunya.live or through the support channels available on our website.
Please provide the following information when requesting a refund:

Order No
Transaction ID
Date of transaction
Reason for the refund request

Our team will review your request and respond within 2 working days with further instructions.

Refund Timeline:


Refunds will be processed within 2 working days after the refund request is approved.
The time it takes for the refund to reflect in your account may vary depending on your bank or payment method.

Refund Method:
 
Refunds will typically be credited back to the original mode of payment used for the transaction.
If the original payment method is not available or applicable, alternative refund methods may be considered on a case-by-case basis.
 
Exceptions and Limitations:
 
Some transactions may not be eligible for refunds, such as non-refundable fees or charges.
Refunds may be subject to deductions for applicable taxes, fees, or processing charges.
 
Contact Us:
 
If you have any questions or concerns about our refund policy, please don’t hesitate to contact us at customersupport@shunya.live.
 
Changes to Refund Policy:
 
We reserve the right to update or modify our refund policy at any time without prior notice. Any changes will be effective immediately upon posting on our website.